News

Media Release: ASAS received 304 pieces of feedback on advertisements in 2021; F&B, Electrical & Electronics top categories of feedback

The Advertising Standards Authority of Singapore received 304 pieces of feedback in 2021, inclusive of advertising advice (4) and consumer-to-business complaints (277), businesses-to-business (17) and feedback from government agencies (6). This represents a drop in complaints from 2020 (428) but a return to the levels that ASAS saw pre-2020.

Media Release: 2020 COVID-19 ad complaints contribute to increase in feedback

The Advertising Standards Authority of Singapore (ASAS) received a total of 428 instances of feedback in 2020. The 19% increase over the 359 received in 2019 was partly attributable to feedback on advertisements for COVID-19-related products and services.

COVID-19 Phase 2 (Heightened Alert) Notice

In line with the measures announced by the Ministerial Task Force on 14 May 2021, the ASAS Secretariat will be working off-site from 17 May to 13 June 2021. As such, the ASAS hotline will be unmanned. Feedback and queries will still be attended to in the meantime. Please write to us using:

The ASAS Secretariat thanks you for your understanding.

ASAS Webinar: REAL INFLUENCE = ETHICAL INFLUENCE

The ASAS invites you to our first-ever webinar, REAL INFLUENCE = ETHICAL INFLUENCE, on ethical social media marketing, supported by IPOS International, IRAS and QED Consulting.

Media Release: High-profile ad complaints contribute to rise in 2019 feedback

The Advertising Standards Authority of Singapore (ASAS) received a total of 359 instances of feedback in 2019.

ASAS Statement on Advertising During COVID-19

The ASAS would like to remind all businesses of their responsibility to support the advertising self-regulatory system during the COVID-19 pandemic. We provide six key points on ethical advertising that businesses should remember.

Updates to Children's Free-to-Air Television Programming Hours

Following the merger of Mediacorp #okto with Mediacorp Channel 5, the children's programming hours on free-to-air television under the Interpretive Guidelines have been updated. 

Media Release: Misleading advertisements for beauty, restaurants most complained about in 2018

ASAS received a total of 218 instances of feedback in 2018. It received the most feedback on beauty-related advertisements, followed by restaurant advertisements.

Sale of Infant Foods Ethics Committee Singapore (SIFECS) Code of Ethics (5th Revision)

The Sale of Infant Foods Ethics Committee Singapore (SIFECS) Code Review Committee has introduced the fifth revision to the SIFECS Code, which includes the expansion of the scope from 0-6 months to 0-12 months, the expansion of sponsorship restrictions for healthcare institutions, the introduction of a penalty framework, and the expansion of the infant formula labelling in the Sale of Food Act.

Consumer Advisory: Wowmall - Consumers cautioned about misleading advertisements online

Between May to June 2018, the Consumers Association of Singapore (CASE) received seven complaints* from consumers against Wowmall, an online business (operating overseas), regarding the purchase of a watch that was drastically different from what was advertised online. Separately, the Advertising Standards Authority of Singapore (ASAS) received four feedback on the same matter.