Code
Read about the Singapore Code of Advertising Practice (SCAP) that advertisers must abide by.
Feedback
To submit a complaint about an advertisement, please click here; to submit a query, please click here.
Advice
What should advertisers do when producing ad copy?
Outreach
We help counsumers and industries understand ad regulation through training and discussions.
The Advertising Standards Authority of Singapore received 304 pieces of feedback in 2021, inclusive of advertising advice (4) and consumer-to-business complaints (277), businesses-to-business (17) and feedback from government agencies (6). This represents a drop in complaints from 2020 (428) but a return to the levels that ASAS saw pre-2020.
The Advertising Standards Authority of Singapore (ASAS) received a total of 428 instances of feedback in 2020. The 19% increase over the 359 received in 2019 was partly attributable to feedback on advertisements for COVID-19-related products and services.
In line with the measures announced by the Ministerial Task Force on 14 May 2021, the ASAS Secretariat will be working off-site from 17 May to 13 June 2021. As such, the ASAS hotline will be unmanned. Feedback and queries will still be attended to in the meantime. Please write to us using:
The ASAS Secretariat thanks you for your understanding.
