Media release on feedback ASAS received in 2024

In 2024, ASAS received 432 pieces of feedback, an increase of ~40% as compared to 2023. Telco advertisements were the most complained about, with 53 pieces received.

Complaints about telco advertisements involved advertisements for mobile plans, subscription television and broadband services. Top concerns about misleading advertisement claims include sign-up promotions and claims about the services that the telco offered.

Read the media release for more details.